boarding policies

Download Boarding Policies

CHECK-IN & CHECK-OUT:

Since we are available 24 hours, your pets can be checked in or out any time that is convenient for you. Our operating hours are: Monday-Friday 7:00 am – 6:00 pm & Saturday 7:00 am – Noon.
Cash is accepted as payment after operating hours; however, a credit will remain on your account until it can be redeemed.
For extended stays and new clients a 50% deposit will be required at drop-off.

ACCOMMODATIONS:

All pets MUST be spayed or neutered to board in a condo. All intact pets will be kennel boarded for their safety.
Any pet found damaging a condo will be moved into a kennel. Kennel prices will apply to remaining days.
Any pet exhibiting distress will be moved to medical observation for care. Medical Observation prices will apply to remaining days.

VACCINATIONS:

All pets MUST be current on vaccinations to board at PCC.
If administered at another clinic, please provide records from that clinic. By leaving your pet in our care you authorize PCC to administer any absent vaccinations at the owner’s expense if we are unable to verify. The required vaccinations are:

  • DOGS – Rabies, Bordetella , & CIV (within 1 year)
  • CATS – Rabies (within 1 year)

PERSONAL BELONGINGS:

Collars and leashes will be removed upon arrival and left with the owner.
PCC will not be responsible for damage or loss of left articles.

HURRICANE POLICY:

Pet Care Center would like our clients to know that the care of our patients is always our first consideration during the hurricane season. We accept boarders throughout hurricane season, June through November; however, we do not accept boarders at the threat of a hurricane. In the event that a hurricane enters the Gulf of Mexico and becomes a potential threat to our area, our staff will begin to contact boarding guests’ owners and emergency contacts within a 24–72 hour time frame prior to a possible hurricane threat for evacuation.
Our goal is to completely vacate the building of animals for their safety and the safety of our staff. In the event we are unable to contact someone to pick your pet up, Pet Care Center, at our discretion, will scan or implant a microchip if necessary and evacuate your pet to a designated clinic in northern Mississippi.
If your pet has to be evacuated to the pre-arranged facility, Pet Care Center is released from all liability and the owner will be responsible for all costs involved. This cost will include, but not be limited to, a two hundred dollar ($200.00) transportation fee, microchip fee plus all boarding costs incurred by Pet Care Center and the costs from the evacuation boarding clinic.